Data protection principles

In relation to your personal data, we will:

• Process it fairly, lawfully and in a clear, transparent way
• Collect your data only for specified and specific purposes
• Only collect the minimum information we need to meet the purpose
• Only use it in the way that we have told you about
• Ensure it is correct and up to date
• Keep your data for only as long as we need it
• Process it securely, reducing the risk of it being lost or stolen

Sharing your data

Your data will be shared within the Company where it is necessary for staff to undertake their duties in provision of the Services to you. We also share some of your data with the following third parties: hotel providers (if you are making a booking), catering companies (if you have a special dietary requirement).

How we collect your data

We collect personal data about you through a variety of different methods including:

• Direct interactions: You may provide data when filling in forms on the website (or otherwise) by communicating with us by post, phone, email, or otherwise, including when you:
• Make a booking
• Request marketing material to be sent to you
• Give us feedback

Why we process your data

There are six lawful reasons for processing your data, which are:

• You give consent for us to process your data
• It is necessary to fulfil a contractual obligation with you
• There is a regulatory obligation on us to do so
• It is in the legitimate interest of the company to do so
• It is your vital interest to do so

What data we collect about you

Personal data means any information capable of identifying an individual. It does not include anonymized data. We may process certain types of personal data about you as follows:

• Identity data may include your first name, last name and title.
• Contact data may include your billing address, email address and telephone numbers.
• Financial data may include your credit card details (if you are booking accommodation).
• Transaction data may include details about payments between us and other details of purchases made by you.
• Technical data may include, internet protocol address, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access out website.
• Profile data may include registrations for your events, your dietary requirements, preferences, feedback and survey responses.
• Usage data may include information about how you use our website.
• Marketing and communications data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.